In addition to the fixed-route service, we also provide ADA complementary paratransit service. This is "origin to destination" transportation service for persons with disabilities who cannot use the regular bus service. It is primarily curb to curb service, but door to door service is provided upon request. Individuals who wish to be considered for this service will need to complete an 应用程序, have the information verified by a medical professional, and be certified by us as ADA paratransit eligible.

The cost for this service is $3.00 for each one-way trip within ¾ mile of any fixed route. The cost for service for each one-way trip that has an origin or destination between ¾ mile and one mile of any fixed route is $6.00. 江淮协助 tickets may be purchased in advance at any of our service outlets. One ticket will be used for each trip within the ¾ mile ADA zone; and two tickets will be used for each trip within the ¾ mile to one mile non-ADA zone. 

The bus operator will assist an individual to get on or off the bus, but will not load or unload the individual's personal belongings or carry-on items. If a person needs assistance beyond this, he/she must be accompanied by a personal care attendant. Required personal care attendants may ride free. Persons who are certified for our curb-to-curb service may ride the fixed-route buses at the reduced fare of $0.75 with their 江淮协助 photo identification card.

You may read the entire 江淮协助 policies and procedures at the following link:

2022年11月更新:  江淮协助 ADA Complementary Paratransit Policies & 程序

To make a formal ADA complaint concerning discrimination in the provision or accessibility of JAC programs or services, 请将填妥的 ADA投诉表格 to JAC at 3770 Butti Way, 威尼斯官方网站登录 89701.

For more information on our paratransit service, 或者请求申请, please call us at (775) 841-7433. You may also download an 应用程序 by clicking the following link: